Help Center
Find answers to frequently asked questions and learn how to make the most of getmemories.
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Frequently Asked Questions
How do I get started with getmemories?
Download the app from the App Store or Google Play, create your account, and start capturing your first memories. It's that simple!
Is getmemories really free?
Yes! getmemories is completely free with no ads, no tracking, and unlimited storage for your photos and videos.
How secure are my photos?
Your photos are protected with end-to-end encryption. Only you have access to your memories - we can't see them even if we wanted to.
Can I share memories with friends and family?
Absolutely! You can easily share individual photos, albums, or memories while maintaining full control over your privacy settings.
Does getmemories work offline?
Yes! You can view and organize your downloaded memories even when you're offline. New captures will sync when you're back online.
How do I organize my memories?
Use our smart albums feature, add tags, or create custom collections. Our AI helps automatically organize your photos by date, location, and people.
What devices does getmemories support?
getmemories works on iOS, Android, and through our web app. All your memories sync seamlessly across all your devices.
How do I backup my memories?
All your memories are automatically backed up to our secure cloud storage. You can also export your data anytime.